Introduction
Altitude Voyage ("we," "us," or "our") is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy details how we collect, use, and protect your personal information when you interact with our website, altitudevoyage.site, and utilize our services. By using our services, you consent to the data practices described in this policy.
What Information We Collect
We collect information that you voluntarily provide to us when you fill out the contact form, sign up for newsletters, or communicate with us via email. This information typically includes your name, email address, phone number (optional), preferred destination, and any other details contained within your message or inquiry. We also automatically collect standard web log data, such as IP addresses, browser type, and time of visit, for diagnostic and analytical purposes.
How We Use Information
The information we collect is used primarily to respond to your inquiries, customize and fulfill your travel service requests, and improve the overall client experience. We may use your email address to send service updates, travel itinerary information, and, occasionally, promotional materials, but only where permitted by law or with your explicit consent. Your data helps us tailor our packages and services to better meet the needs of our global clientele.
Data Protection and Security Practices
We implement a variety of security measures, including encryption and secure servers, to maintain the safety of your personal information. Access to your data is strictly limited to authorized personnel who require the information to perform a specific job (e.g., customer service or booking agents). We strive to protect your data but cannot guarantee its absolute security, as no method of transmission over the Internet or method of electronic storage is 100% secure.
Cookies and Tracking Technologies
Our website may use standard cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and improve our marketing efforts. Cookies are small files stored on your device that help us recognize you on subsequent visits. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Third-Party Services and Hosting
We use reputable third-party service providers and hosting platforms (e.g., for website infrastructure, analytics, and CRM). These third parties are contractually obligated to protect your information and are only authorized to use your data as necessary to provide their services to us. We do not sell or rent your personal data to unaffiliated third parties for their marketing purposes.
User Rights and Data Requests
You have the right to access, update, or request the deletion of your personal information held by Altitude Voyage. If you wish to exercise these rights or have any questions regarding your data, please contact us using the email address provided below. We will respond to all legitimate requests within a reasonable timeframe, as required by applicable law.
External Links Disclaimer
The Altitude Voyage website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our files as soon as possible.
Updates to This Policy
We reserve the right to update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any updates.
Contact Email: [email protected]
Last Updated: December 2025